Active water entry
Call when water is entering around the chimney or into the firebox. Stay off the roof and keep people away from wet ceilings or visibly damaged masonry.
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24-Hour Chimney Repair for Storms and Active Leaks
Call after a storm, shifted cap, or active water entry. A technician can visit and give you a free estimate.
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Fire or carbon monoxide emergency?
Leave the home and call 911 first. Do not re-enter until emergency responders say it is safe. The U.S. Consumer Product Safety Commission advises getting outside to fresh air immediately when carbon monoxide is suspected, then calling 911. Read the CPSC guidance.
When to Call
Urgent chimney damage needs the right first step
A chimney company does not replace 911, the fire department, or utility emergency service. Once an immediate danger is cleared, call for urgent chimney repair after storms or active leaks. A technician can visit and give you a free estimate.
Visible storm damage
A shifted stack, loose cap, falling brick, or damaged chase can create a safety risk. Keep clear of the area and use emergency services if people or the structure are in immediate danger.
After a fire or alarm
Fire and carbon monoxide events go to 911 first. Once responders clear the property, request a chimney assessment before the system is used again.
What Happens Next
From the request to your estimate
- 1. Describe the problem and address. Share where the water appears and whether it followed rain, wind, or roof work.
- 2. Request the visit. A technician can come to the property and look at the chimney concern.
- 3. Receive a free estimate.
- 4. Decide whether to approve paid work. Every approved paid job requires a deposit. If you cancel after paying it, the company retains the deposit.
Storm damage or active leak?
Call for urgent chimney repair
Have the service address and a short description ready. Note whether water is in the firebox, near the ceiling, in the attic, or around the chimney exterior.
Call (754) 328-2421Frequently Asked Questions
24-hour chimney repair questions
What should I do if a carbon monoxide alarm sounds?
Get everyone outside to fresh air immediately and call 911 from outside. Do not go back inside until emergency responders say it is safe. After the immediate danger is cleared, call us to request an on-site chimney assessment.
Should I call a chimney company during an active chimney fire?
Call 911 first and follow the fire department’s instructions. A chimney contractor is not a substitute for emergency responders. Once the fire department has cleared the property, call to request an assessment before using the fireplace again.
Can I call about an active chimney leak?
Yes. Call (754) 328-2421 with the service address and describe where and when the water appeared. Stay off the roof and keep away from wet ceilings or visibly unstable masonry.
What information helps with a chimney leak request?
Share the address, when the leak appears, where water is visible, and whether a recent storm or roof work preceded it. Those details help the technician understand the concern during the estimate visit.
Is the emergency estimate visit free?
Yes. A technician can visit and give you a free estimate.
How do deposits work for emergency chimney repairs?
Every approved paid job requires a deposit. If the customer cancels after paying it, the company retains the deposit.
Need a non-urgent chimney estimate?
Request a technician visit and a free estimate for the chimney concern.